If your order has already entered our order management system, it's unfortunately too late to cancel it. You can contact us at [email protected] for a return label. If you just placed the order, you can try emailing us to see if we can cancel your pur
Of course, we are more than happy to help you find products that suit your pet! If you need advice before your purchase, contact our customer service at [email protected]
If you received an incomplete order, contact our customer service at [email protected] and include your order number and a picture of the items you received so we can help you.
If you have received an incorrect item, contact our customer service at [email protected] and please include pictures of the item you received, as well as your order number so we can help you in the best possible way.
Unfortunately, we cannot add or replace items in an existing order. Therefore, be careful to check your order before approving it and make sure your contact information is correct. If something went wrong, you can contact us at [email protected], and