VetaPet

<p>If you have received an incorrect item, contact our customer service at <a href="mailto:&lt;a data-fr-linked=">info@vetapet.com</a> and please include pictures of the item you received, as well as your order number so we can help you in the best possible way.</p>

If you have received an incorrect item, contact our customer service at info@vetapet.com and please include pictures of the item you received, as well as your order number so we can help you in the best possible way.

I received the wrong item, what should I do?

Orders

Can I cancel my order?

Can I get help finding the right products for my pet?

I'm missing some products I ordered, what should I do?

Can I make changes to my existing order?

What should I do if I received a damaged product?

How long does it take to get a refund for a return?

How do I make a claim?

How long is my right to return my order?

How do I return my order?

Returns and claims

What should I do if my delivery is delayed?

What different delivery options do we offer?

Can I track my order?

What happens if I don't pick up my order from the pickup point?

How long is the delivery time?

Delivery

What payment methods can I choose from?

Payment

I received the wrong item, what should I do?Updated 2 months ago