VetaPet

<p>For packages that are not collected from pickup points, we reserve the right to charge you for return shipping costs, expedition and handling fee, which is currently 200 kr.</p>

For packages that are not collected from pickup points, we reserve the right to charge you for return shipping costs, expedition and handling fee, which is currently 200 kr.

What happens if I don't pick up my order from the pickup point?

Delivery

Can I cancel my order?

Can I get help finding the right products for my pet?

I'm missing some products I ordered, what should I do?

I received the wrong item, what should I do?

Can I make changes to my existing order?

Orders

What should I do if I received a damaged product?

How long does it take to get a refund for a return?

How do I make a claim?

How long is my right to return my order?

How do I return my order?

Returns and claims

What should I do if my delivery is delayed?

What different delivery options do we offer?

Can I track my order?

How long is the delivery time?

What payment methods can I choose from?

Payment

What happens if I don't pick up my order from the pickup point?Updated 10 months ago